Staples Business
Staples Business is the primary supplier of office supplies and accessories for Louisiana State University.
Benefits of the master contract supplier relationship are that LSU receives outstanding pricing on office supplies, free freight, deep discounts on a hotlist of supply items, no-hassle return policy, and dedicated on-campus representation.
Local Sales Representatives
LSU Account Team (including campuses outside Baton Rouge)
lsu@staples.com
Dina Brach
Key Account Executive - Public Sector
Dina.Brach@Staples.com
Cell: 504-669-5624
Rhonda Rhines
Customer Success Consultant - SLED
Rhonda.Rhines-Johnson2@Staples.com
Cell: 225-274-3219
Question | Answer |
---|---|
Order Status feature available in Punch-out | Yes |
Email Order Acknowledgement sent to Requester | Yes |
Email Ship Acknowledgement sent to Requester | No |
Deadline for Orders to Ship Same Day | 2:00 PM CST |
Standard delivery time | Delivery time indicated in Shopping Cart |
Shipping and Handling charges |
No charge for standard shipping. Shipping charges may apply for expedited/rush orders or orders for items exceeding 70 lbs. in weight and/or 110” in length/width, bulk items, cases of bottled water and other beverages, furniture, or special orders and will come back on invoice at the header level. |
E-quote functionality available in Punch-out | Not Available |
Order History feature available in Punch-out | Yes |
Favorites/Hotlists feature available in Punch-out |
Yes, a "Hot List" of LSU-specific items with additional discounts. No, at this time a user cannot create a department-specific shopping list. |
Order cancellation and returns |
For all cancellations or returns, please email lsu@staples.com. You will be required to have a written confirmation from the supplier to clear the Workday encumbrance. Per Staples, the following information will need to be provided when requesting order cancellation or return requests:
For cancellations, they must happen within 20 minutes of order confirmation, and to cancel, they must call customer service at 877-826-7755. |
Catalog Product Restrictions |
Yes:
|
Additional Notes | N/A |
Questions?
All questions concerning this contract should be directed to LSU Procurement at 225-578-2176 or purchase@lsu.edu.
Rev. 7/16/2025
Competitively bid through
E&I Cooperative Services
(E&I) RFP #EI00312 - Office
Products, Supplies,
and Solutions